With the cost of travel going up and up, CO2 emissions, the occasional day off ill and some bad weather thrown in, it can be jolly handy spending the odd day or three working from home.
However, this can still pose a bit of a problem for many office phone systems.
It’s normally quite easy to divert the calls to your home phone, but the snag comes when you then return a call, as it shows your home number and the cost goes on your home bill.
Or, worse, you have to make calls from a mobile, with all the costs and reception problems, which that entails.
And that’s only half the story. Should you want to allow employees to work from home, you have less control over the calls and how they are dealt with. In addition, you’re never sure if they received that vital voicemail.
For these reasons, it’s far better to extend your office extension to the home. How? Simple. Just use a remote extension of the office system, giving you all the features as if you were in the office, plus some extras to help manage home workers.
By adding features like Call Recording, you can ensure your remote workers are maintaining the high standards of communication that you require, even when they’re out of the office for a day or two.
Nowadays it’s not that difficult to provide fully-featured office handsets, working over the internet, at a remote location. You can even use the same extension number at the remote site.
By using these handsets you’ll avoid missing opportunities because you had to work from home, and you’ll save time and money as you won’t have to rush to the office just to make a couple of calls.
For more information on how to transform your communications into the 21st century, call 01483 332030.